REFUND & CANCELLATION POLICY
Effective Date: April 22, 2026
Last Updated: April 22, 2026
At Timetrillion Private Limited, we aim to provide transparent and reliable rental agreement drafting and documentation assistance services.
This Refund & Cancellation Policy explains how cancellations, refunds, and related requests are handled.
1. Nature of Service
Our services may include:
- Rental agreement drafting
- Documentation assistance
- Coordination support through independent third-party providers
- Packaging and delivery support
As our services involve time-sensitive processing and coordination activities, refund eligibility depends on the stage of the request.
2. Cancellation Policy
✔ Before Processing Begins
Cancellation requests may be submitted within 2 hours of placing the order, provided processing has not already started.
Processing may include:
- Draft preparation
- Order review
- Coordination activities
- Packaging or dispatch preparation
Approved cancellations at this stage may be eligible for a full or partial refund after deducting applicable payment gateway or administrative charges.
❌ After Processing Has Started
Once processing has begun:
- Cancellation requests may be partially approved or declined depending on the work already completed.
- Refund eligibility will be reviewed on a case-by-case basis.
❌ After Completion or Dispatch
Once:
- Draft preparation is completed,
- Coordination activities are completed,
- OR documents are dispatched,
the order will generally be considered completed and non-refundable.
3. Refund Eligibility
✔ Refunds May Be Considered In Cases Such As:
- Duplicate payment made accidentally
- Approved cancellation before processing begins
- Service could not be completed due to internal operational limitations
❌ Refunds Will Generally Not Be Provided If:
- Incorrect or incomplete information was submitted by the user
- Processing has already started
- Documents have already been prepared or dispatched
- Delays occur due to third-party providers or courier services
- Any authority, institution, employer, or third party does not accept the agreement
4. Partial Refunds
In certain situations, partial refunds may be issued after considering:
- Work already completed
- Administrative effort
- Third-party expenses incurred
- Packaging or delivery costs
5. Refund Processing Time
Approved refunds are typically processed within:
5–7 business days
The actual credit timeline depends on the user’s bank or payment provider.
6. Third-Party Charges
Where applicable, charges related to independent third-party services or logistics activities may become non-refundable once processing has begun.
7. No Guarantee of Acceptance
Rental agreements are private contracts between landlords and tenants.
Timetrillion Private Limited does not guarantee acceptance of any agreement by:
- Government authorities
- Banks or financial institutions
- Employers
- Any third-party institution or organization
Refunds will not be issued solely because a document is not accepted by a third party.
8. Dispute Resolution
For refund or cancellation-related concerns, users may contact our support team.
All requests will be reviewed based on:
- Processing stage
- Work completed
- Applicable policy terms
9. Contact Us
Timetrillion Private Limited
WhatsApp: +91 9014409072
Email: services@10rental.com 📍 Address: H.No. 5-22, Mariapuram, Adibatla, Ibrahimpatnam, Rangareddy, Telangana, India, 501510.
REFUND & CANCELLATION POLICY
Effective Date: April 22, 2026
Last Updated: April 22, 2026
At Timetrillion Private Limited, we aim to provide transparent and reliable rental agreement drafting and documentation assistance services.
This Refund & Cancellation Policy explains how cancellations, refunds, and related requests are handled.
1. Nature of Service
Our services may include:
- Rental agreement drafting
- Documentation assistance
- Coordination support through independent third-party providers
- Packaging and delivery support
As our services involve time-sensitive processing and coordination activities, refund eligibility depends on the stage of the request.
2. Cancellation Policy
✔ Before Processing Begins
Cancellation requests may be submitted within 2 hours of placing the order, provided processing has not already started.
Processing may include:
- Draft preparation
- Order review
- Coordination activities
- Packaging or dispatch preparation
Approved cancellations at this stage may be eligible for a full or partial refund after deducting applicable payment gateway or administrative charges.
❌ After Processing Has Started
Once processing has begun:
- Cancellation requests may be partially approved or declined depending on the work already completed.
- Refund eligibility will be reviewed on a case-by-case basis.
❌ After Completion or Dispatch
Once:
- Draft preparation is completed,
- Coordination activities are completed,
- OR documents are dispatched,
the order will generally be considered completed and non-refundable.
3. Refund Eligibility
✔ Refunds May Be Considered In Cases Such As:
- Duplicate payment made accidentally
- Approved cancellation before processing begins
- Service could not be completed due to internal operational limitations
❌ Refunds Will Generally Not Be Provided If:
- Incorrect or incomplete information was submitted by the user
- Processing has already started
- Documents have already been prepared or dispatched
- Delays occur due to third-party providers or courier services
- Any authority, institution, employer, or third party does not accept the agreement
4. Partial Refunds
In certain situations, partial refunds may be issued after considering:
- Work already completed
- Administrative effort
- Third-party expenses incurred
- Packaging or delivery costs
5. Refund Processing Time
Approved refunds are typically processed within:
5–7 business days
The actual credit timeline depends on the user’s bank or payment provider.
6. Third-Party Charges
Where applicable, charges related to independent third-party services or logistics activities may become non-refundable once processing has begun.
7. No Guarantee of Acceptance
Rental agreements are private contracts between landlords and tenants.
Timetrillion Private Limited does not guarantee acceptance of any agreement by:
- Government authorities
- Banks or financial institutions
- Employers
- Any third-party institution or organization
Refunds will not be issued solely because a document is not accepted by a third party.
8. Dispute Resolution
For refund or cancellation-related concerns, users may contact our support team.
All requests will be reviewed based on:
- Processing stage
- Work completed
- Applicable policy terms
9. Contact Us
Timetrillion Private Limited
WhatsApp: +91 9014409072 Email: services@10rental.com 📍 Address: H.No. 5-22, Mariapuram, Adibatla, Ibrahimpatnam, Rangareddy, Telangana, India, 501510.